You are here

Time for a PTSC overhaul

Monday, July 2, 2018

It is high time officials at the Public Transport Service Corporation (PTSC) get off their fat butts and take a serious look at providing a proper bus service to the already hard-pressed customers; as well as handrails for the elderly who use the City Gate facility.

It hurts to see how the elderly have to struggle to climb up and go down stairs to get to maxi taxis without the use of handrails. Are these officials so safely ensconced in their air-conditioned offices, that they are not observing the daily struggle of the elderly? I find this uncaring. I use this facility every day and notice the elderly struggle. Why can’t these official fatcats walk around and see for themselves what’s taking place?

The elderly in Trinbago are under tremendous pressure, PTSC, please don’t add to it. One of the big jokes saw lately is the PTSC putting out a tender for companies interested in evaluating their customer service, when all they have to do, is simply ask travellers: How to improve the service?

via email


User comments posted on this website are the sole views and opinions of the comment writer and are not representative of Guardian Media Limited or its staff.

Guardian Media Limited accepts no liability and will not be held accountable for user comments.

Guardian Media Limited reserves the right to remove, to edit or to censor any comments.

Any content which is considered unsuitable, unlawful or offensive, includes personal details, advertises or promotes products, services or websites or repeats previous comments will be removed.

Before posting, please refer to the Community Standards, Terms and conditions and Privacy Policy

User profiles registered through fake social media accounts may be deleted without notice.