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DocuCentre launches online PrinTree

Thursday, May 24, 2018
Chief operating officer, Jean de Silva, right, and business development manager, Nekesha Ramey, second from left, with members of the PrinTree team. PICTURE ABRAHAM DIAZ

After two decades of providing printing services on the domestic market, DocuCentre Ltd has diversified, adding print-on-demand services through its new digital online platform, PrinTree.

Customers can upload artwork to the platform, pay with a credit card and have the finished work delivered by TTpost or FedEx. The platform allows for printing of call cards, wedding invitations, thesis, photobooks and other items.

PrinTree was launched with an exhibition at One Woodbrook Place attended by chief operating officer Jean de Silva and Nekesha Ramey, business development manager.

Ramey said the online platform allows customers to save time because they don’t need to go through traffic jam to place an order.

“We have partnered with TTpost and Fedex. TTpost does the local deliveries, while Fedex does the international deliveries. Throughout T&T the cost to deliver is $40. We didn’t want someone living in South to pay the (high) costs, so we standardised the costs throughout T&T.”

To access the service, a customer must log on to the PrinTree website, create an account and choose the service they want. If the customer does not have artwork there are free templates on the site.

On the issue of privacy, she assured: “There is nothing to worry about as the site itself is secured by Amazon web services. Just the name alone will tell you the strength and power behind that type of security.

Each end of the business is secured by people with years of experience in the industry and who currently have robust standards.”

The regular print services offered at DocuCentre have not changed.

The difference is that those services are now available to the customer who is always online, as well as the customer who wants to go to the DocuCentre to get the job done.

De Silva said research done before the platform was launched showed a trend developing in the market where people want to do printing online.

“A lot of people are starting to use online print solutions out of the US and Canada. They were looking for convenience,” he said.

A future goal for the company is to reach the T&T diaspora, as nationals living outside the country want to stay connected with their relatives here. Doing business with the diaspora also helps T&T to get US currency when the product is shipped and paid for in that currency, De Silva said.

He added that the quality of the print job will be a high quality as the equipment and technology used from Xerox and HP.

Nicholas Galt, chairman of Trinidad Systems Ltd, the parent company of DocuCentre, said PrinTree is the evolution of traditional print in the “do-it-yourself digital domain.

He added that the company “has been a forerunner in setting the pace in technology and expertise in the local print industry for more than 20 years. We recognised the need to take the service to our customers with a customer-friendly online shopping experience.”


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